New Step by Step Map For telus billing support

New Step by Step Map For telus billing support

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• At this point, I come to feel I'm getting misled and mistreated. In spite of numerous phone calls and escalations, I continue to do not have clarity on my discount rates or a good resolution to my fears.

Those people brokers Doing work against Telus Gains, in lieu of retaining the outdated loyal customers they make them disappear to search for other service provider

• A colleague who is also a Telus customer confirmed me his plan information, and He's getting an analogous plan for significantly considerably less with no need to invest in devices, which contradicts what Abdul informed me.

If an automatic assistant asks for The explanation within your call, point out "I would like to make payment preparations for my mobility bill".

• I in the beginning renewed my contract following Talking using an agent named Abdul, who gave me a offer which i accepted, although it couldn’t match an offer from Rogers.

I might also like to know why this was removed? Looks Silly that we now really need to phone tech support to perform something that we did not will need the for Earlier 

  I was not telling but trying to speak to him yet he got mad and hung up.  This can be absurd and extremely horrible customer service.  I will probably be pulling my two lines from Telus . If This can be the customer service customers are finding from the reps than you need to supply it somewhere else.  I have been with Telus for around 14 many years and It is really fairly unfortunate that it's arrive at this . Looking at these threads and opinions remaining by others it seems I'm not the sole one.  

I are actually calling and calling Telus and experienced a chat While using the AI that did not look to know what I was asking.

The TELUS group acknowledges that our get the job done spans lots of Territories and Treaty areas and we have been grateful for the normal Knowledge Keepers and Elders who are with us today, whoever has gone prior to us along with the youth that inspire us.

I'm going to terminate the many services house and mobile with Telus and convey to my friends and family to do so, which was the worst encounter I received with Telus

Thanks for your focus to this subject. I stay up for a Telus technical support prompt and satisfactory resolution.

The TELUS team acknowledges that our work spans many Territories and Treaty regions and we've been grateful for the normal Awareness Keepers and Elders who will be with us today, whoever has absent prior to us and also the youth that inspire us.

My pro is a really affected individual guy. He taught me how to repair my dilemma in various quick ways. What’s additional, he guided me as a result of every phase, from time to time over once. I am definitely grateful!

Professional was very handy. I was acquiring incredibly disappointed as nothing at all gave the impression to be working. He walked me by the procedure with very simple Directions. And it eventually labored. Terrific job!

I’ve in no way applied this type of service just before, but it was easy and very handy. I realized that my challenge was going to destroy my entire holiday break, and you also literally saved me.